Web portal and mobile app

BASIC VERSION

$$$

  • Orders

  • Customer data

  • Base of equipment and locations

  • Calendars

  • Mobile applications

  • Electronic service protocols

  • Management panels

  • Planning orders on the map

  • Optimization of employee and team routes

  • Order statuses, stages of implementation

  • Reminders and notifications

  • Reports

  • User permission control

from 25

PLN

$$$

WORKING TIME

Possibility to record working time related to the performed service orders. Reports. Detection of irregularities in registered working times based on location data and order history.

from 10

PLN

$$$

DOCUMENTATION AND PHOTOS

Electronic documentation of orders, notifications, devices, etc. Photos and attachments. Access to documentation from the mobile application also offline.

from 10

PLN

$$$

CATALOGS OF PARTS, MATERIALS AND SERVICES

Managing the catalogs of parts, materials and services. Creation of service offers. Registration of parts and services when fulfilling service orders. Access to catalogs of parts, materials and services in the mobile application offline. Possibility of automatic integration with catalogs in ERP or FK system.

from 25

PLN

$$$

SMS and E-MAIL NOTIFICATIONS

Automatic e-mail and SMS notifications sent to users, customers, subcontractors related to the implementation of various stages of the notification or service order. Integration with the modules Reminders and Recurring orders.

from 25

PLN

$$$

PROJECTS

Project management based on orders, notifications and tasks. Project budget management and automatic cost registration based on working time, travel, parts and materials used.

from 10

PLN

$$$

PARTS AND MATERIALS STORAGE

Managing the state of parts in the serviceman's mobile (car) warehouse. Possibility of automatic integration with ERP or FK system and generation of warehouse documents and invoices.

from 10

PLN

$$$

POSITIONS AND ROUTES OF EMPLOYEES

Registration of the position and routes of journeys of mobile workers based on GPS, GSM signal from a mobile application or data from the fleet system. Preview of routes and the position of field workers on the maps available on the Luceos Smart Portal.

od 15

PLN

$$$

DELEGATIONS

Management and service of business trips and expenses. Module supports the settlement of business trips and working times related to orders. Automation of employee settlement. Available on the Portal and the mobile application.

from 15

PLN

$$$

SERVICE CHECKLISTS

Any number of configurable checklists filled in during the service order by the service technician in the Luceos Smart mobile application.

from 15

PLN

$$$

CUSTOMER AND SUBCONTRACTOR PORTALS

Dedicated web portals for customers or subcontractors, each adapted to a dedicated customer and subcontractor service process. The website portal allows clients and subcontractors to create, edit and view: applications, orders, documentation or devices.

from 10

PLN

$$$

SERVICE NOTIFICATIONS

Registration of service requests in the form of a Service Desk module. Integration with a database of customers, locations, and equipment. Automatic integration with the Client Portal, Sub-Suppliers Portal, and mobile applications from the Luceos Smart Apps family. Quick order issuing an automatic e-mail and SMS notifications.

from 10

PLN

$$$

TASKS AND WORKFLOWS

Creation of tasks related to orders, notifications, and supervision over their implementation by team members. The Task module integrates with other modules, such as Documentation and Photos, Projects, and the Client Portal and Sub-Supplier Portal. Creation of tasks with the possibility of controlling their implementation as part of configurable workflows.

from 10

PLN

$$$

SKILL MANAGEMENT

Classification of employees and subcontractors according to the catalog of skills and certificates. Supporting the process of selecting the ticket team or order based on the required skills and type of work or equipment.

from 10

PLN

$$$

SERVICE AGREEMENTS

Managing the terms of service contracts for customers, subcontractors, and partners. Automatic monitoring of contract costs and profitability. Catalog of devices and locations covered by individual contracts.

od 10

PLN

$$$

MOBILE PAYMENTS

Integration with DotPay, PayU, and other services in the field of automatic payment collection for completed service orders directly from the Luceos Smart mobile application. Managing the level of payments and the amount of commission. Integration with the ERP or FK system in the field of automatic generation of receipts and invoices.

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