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Service Requests

  • Planning orders on the map

  • Optimization of employee and team routes

  • Order statuses, stages of implementation

  • Reminders and notifications

  • Reports

  • User permission control

Add a ticket

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Create a new request

Manual registration of the application on the Luceos Smart Portal.

Create an order from a ticket

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Creating orders from the declaration

How to create an order related to a ticket.  The "Copy declaration documents to the order" function.

Add a document to the notification

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Editing the declaration - the documents tab

Creating and adding documents to the declaration

Contacts in the application

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Editing contact details in the ticket

Adding a customer contact from the ticket level

Change of the person responsible for the notification

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Editing the declaration - "Responsible" field

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Preview of orders related to the notification

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List of notification orders

Mass function "Close order notification"

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