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Software solution for service 
Luceos Smart Service Management

Smart and Easy Service Management

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SAVINGS
HIGHER EFFICIENCY
INCREASED INCOME
MOBILITY
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Web portal and mobile app

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  • Web portal designed for Managers and Administrators

  • Mobile Application for Employees

  • Available on PC, tablets, smartphones and offline

Automatize and optimize
your mobile services

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What is LUCEOS SMART

Luceos Smart is the right tool in the hands of your employee, who is the best business card of your company.

Luceos Smart is a solution designed to manage all stages of the service cycle. Create, schedule, dispatch, realize and settle service orders in real time.

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Optimal Order Scheduling

Service Requests registration. Smart and easy order scheduling equipped with all necessary documentation. Interactive Calendar and Maps. Dispatching with one click.

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Complete Data in the Mobile Application

Calendar of orders and work statuses. Work time, used parts and failure root-cause analysis. Photographic documentation, historical orders and parts data. Final report with your client’s signature. All the above available both online and offline, in real time.

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Management Functions

Monitor profitability of the services performed. Watch and analyze Key Performance Indicators (KPIs) of each of your employees and the whole team. Quickly generate smart reports.

BENEFITS FOR THE COMPANY

Zero initial cost

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30%

20%

15%

Lower coordination costs*

Costs reduction

More executed orders

Increased revenue*

* Based on implementation of Luceos Smart system
at one of our customers in the door automation industry

Luceos Smart - modern service software for your business

 

When creating ideal solutions for your business, we rely on careful observation of market trends. We meet the expectations of the most demanding customers. Luceos Intelligence creates and integrates programming solutions.

We have built a web portal as well as mobile applications for monitoring field employees. We know how to improve efficiency without burdening the organization with high costs.

What is the Luceos Smart system?

 

Luceos Smart is a unique service system - a modern solution, equipped with portals for customers, subcontractors, and field employees. It consists of several dozen advanced modules for order management, teamwork, and technical infrastructure. Thanks to this, you have access to all the necessary statistics - analyzing them will become much easier thanks to the transparent form of sharing content. Thanks to the innovative system, it is possible not only to control the working time of employees but also to settle the progress of subcontractors' activities and to automatically handle the sales process, execution, and settlement of orders.

A new dimension in activities automation

By offering our clients a Workforce Management solution, we provide software for the service that allows you to report activities at once, also off-line, regardless of where individual people are.

Fieldworker management has never been easier. The system enables better management of the potential of its employees. After implementing modern Luceos Smart software, work is much more effective and individual business processes more transparent.

 

Intuitive activities and transparent terms of cooperation

The systems proposed by our company are compatible with the CRM and ERP classes. Thanks to it, you will be able to better monitor the actual activities of employees and subcontractors. Luceos Smart can operate independently or in full compatibility with your organization's IT systems.

Flexible solutions for your business

We provide a full variety of modules, from which you can choose the one that best meets your needs and expectations.

In the basic plan, we provide a modern drag & drop calendar connected to the map and all the tools that will help you monitor and plan individual stages of work of your team members. You will find there, among others hints for optimizing task distribution, device and location database, electronic service protocols, reports, and much more.

 

Remember that no matter what plan you choose, you can count on our support and help in implementing optimal solutions in each of them.

 

  • We create each one of our products with the needs of modern business in mind.

  • Each innovation we develop is designed to improve your work.

  • Everyone who uses our solutions says that they positively affect the quality of their work.

 

Contact us and check how easy it can be to plan and monitor service activities in your company.

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