Luceos Smart Service Management

Smart and Easy Field Service Management

SAVINGS

HIGHER EFFICIENCY

INCREASED INCOME

MOBILITY

Web portal and mobile app

• Web portal designed for Managers and Administrators

• Mobile Application for Field Employees

• Available on PC, tablets, smartphones and offline

Automatize and optimize
your mobile services

What is LUCEOS SMART

Luceos Smart is the right tool in the hands of your employee, who is the best business card of your company.

Luceos Smart is a solution designed to manage all stages of field service cycle. Create, schedule, dispatch, realize and settle service orders in real time.

Optimal Order Scheduling

Service Requests registration. Smart and easy order scheduling equipped with all necessary documentation. Interactive Calendar and Maps. Dispatching with one click.

Complete Data in the Mobile Application

Calendar of orders and work statuses. Work time, used parts and failure root-cause analysis. Photographic documentation, historical orders and parts data. Final report with your client’s signature. All the above available both online and offline, in real time.

Management Functions

Monitor profitability of the services performed. Watch and analyze Key Performance Indicators (KPIs) of each of your employees and the whole team. Quickly generate smart reports.