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Eagle Italy chooses Luceos Smart
Eagle The implementation of the system helped us automate our service processes related to the planning, execution, and settlement of...
Jun 10, 20221 min read


Room To Grow For Field Service Management System
In the past few weeks, we’ve been running research on “How many companies with the field service teams use a field management system”....
Feb 9, 20222 min read


Service management. Guide
If you run a company that provides customer service support, you are surely well aware that organizing an efficient service is not an...
Jan 25, 20223 min read


Service Management Systems (FSM) - Purpose and the way the system works in a few words.
What is FSM? Field Service Management is a way to track and organize work that takes place outside of a company's office, i.e. in the...
Jan 20, 20222 min read


Luceos Smart as a SD System solution for Polish State Railways
Luceos Smart as a Service Desk System solution for Polish State Railways
Jul 8, 20212 min read


Delegate or decide - what model of task delegation to choose for your service team?
Managing teams of employees who carry out their work in the field is an extremely difficult and complex task that poses many challenges...
Jun 19, 20213 min read


Working time and the working day - different ways of recording employee activity at work
Working time and the working day - different ways of recording employees' activity at work.
Jun 15, 20213 min read


How to implement mobile payments in field service?
The fieldwork of service team employees should be characterized by high technical competence, operational efficiency, appropriate...
Jun 12, 20213 min read


Measuring instruments and tools - how to keep control in a maintenance service?
How to control the mobile maintenance service? The best solution is dedicated tools and measuring instruments. Read more on our blog!
May 25, 20213 min read


How does a modern system automate the measurement and settlement of service costs?
Find out how does a modern system automates the measurement and settlement of service costs.
May 4, 20213 min read


How to create a modern knowledge base of the service team?
Find out how to create a knowledge base of the service team and what features should it stand out in order to best serve your company.
Apr 29, 20213 min read


Project management and the service program - benefits
Project management and the service program - benefits and key functions.
Apr 25, 20213 min read


How much does the program for service center cost?
How much does the software for the service cost and how to choose its best-suited version
Apr 21, 20213 min read


How to manage recurring orders?
Cyclic orders represent a significant part of the service work. Find out how to manage cyclical orders and achieve the best results.
Apr 19, 20213 min read


Advantages of the program for the service online - what are the benefits?
Advantages of the program for the service online - what are the benefits?
Apr 16, 20213 min read


Benefits for employees - why the service program pays off?
Benefits for employees - why the service program pays off?
Apr 16, 20213 min read


Registering team's work times - one of the functions of the program
Registering team's work times - one of the functions of the program
Apr 15, 20213 min read


Why is it worth automating the service?
Why is it worth automating the service?
Apr 15, 20213 min read


Why should you implement a system for handling service notifications?
An easy way to plan and settle business trips online
Apr 15, 20213 min read


An easy way to plan and settle business trips online
An easy way to plan and settle business trips online
Apr 14, 20213 min read
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