Eagle Italy chooses Luceos Smart
Eagle The implementation of the system helped us automate our service processes related to the planning, execution, and settlement of...
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Feb 9, 20222 min read
Room To Grow For Field Service Management System
In the past few weeks, we’ve been running research on “How many companies with the field service teams use a field management system”....
Jan 25, 20223 min read
Service management. Guide
If you run a company that provides customer service support, you are surely well aware that organizing an efficient service is not an...
Jan 20, 20222 min read
Service Management Systems (FSM) - Purpose and the way the system works in a few words.
What is FSM? Field Service Management is a way to track and organize work that takes place outside of a company's office, i.e. in the...
Jul 8, 20212 min read
Luceos Smart as a SD System solution for Polish State Railways
Luceos Smart as a Service Desk System solution for Polish State Railways
Jun 19, 20213 min read
Delegate or decide - what model of task delegation to choose for your service team?
Managing teams of employees who carry out their work in the field is an extremely difficult and complex task that poses many challenges...
Jun 15, 20213 min read
Working time and the working day - different ways of recording employee activity at work
Working time and the working day - different ways of recording employees' activity at work.
Jun 12, 20213 min read
How to implement mobile payments in field service?
The fieldwork of service team employees should be characterized by high technical competence, operational efficiency, appropriate...
May 25, 20213 min read
Measuring instruments and tools - how to keep control in a maintenance service?
How to control the mobile maintenance service? The best solution is dedicated tools and measuring instruments. Read more on our blog!
May 4, 20213 min read
How does a modern system automate the measurement and settlement of service costs?
Find out how does a modern system automates the measurement and settlement of service costs.
Apr 29, 20213 min read
How to create a modern knowledge base of the service team?
Find out how to create a knowledge base of the service team and what features should it stand out in order to best serve your company.
Apr 25, 20213 min read
Project management and the service program - benefits
Project management and the service program - benefits and key functions.
Apr 19, 20213 min read
How to manage recurring orders?
Cyclic orders represent a significant part of the service work. Find out how to manage cyclical orders and achieve the best results.
Apr 14, 20213 min read
How to effectively manage a team online?
How to effectively manage a team online?
Feb 21, 20212 min read
Efficient and productive field team - field team work organization
Learn about the common mistakes in the organization of the field team work and the solutions provided by Luceos Smart.
Feb 21, 20212 min read
Efficient and productive field team - Knowledge Base
Discover the necessary elements of the field team knowledge base that allow you to maintain the highest quality of service.
Feb 21, 20212 min read
Efficient and productive field team - introduction
We present a series of articles about field team management, which reveal proven methods and solutions that allow you to optimize its work.
Feb 21, 20213 min read
Efficient and productive field team - customer service
Find out about the elements that improve customer service and learn about the tools that allow the convenient exchange of information.
Feb 21, 20214 min read
Efficient and productive field team - how to organize it?
The field team is the showcase of every company. Here are some recommendations for organizing a field team that is effective and productive.
Feb 21, 20212 min read
Efficient and productive field team- planning and supervision
Let's find out about the problems of work organization of a field team and proven methods of solving them.
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