Eagle The implementation of the system helped us automate our service processes related to the planning, execution, and settlement of...

In the past few weeks, we’ve been running research on “How many companies with the field service teams use a field management system”....

If you run a company that provides customer service support, you are surely well aware that organizing an efficient service is not an...

What is FSM? Field Service Management is a way to track and organize work that takes place outside of a company's office, i.e. in the...

Luceos Smart as a Service Desk System solution for Polish State Railways

Managing teams of employees who carry out their work in the field is an extremely difficult and complex task that poses many challenges...

Working time and the working day - different ways of recording employees' activity at work.

The fieldwork of service team employees should be characterized by high technical competence, operational efficiency, appropriate...

How to control the mobile maintenance service? The best solution is dedicated tools and measuring instruments. Read more on our blog!

Find out how does a modern system automates the measurement and settlement of service costs.

Find out how to create a knowledge base of the service team and what features should it stand out in order to best serve your company.

Project management and the service program - benefits and key functions.

Cyclic orders represent a significant part of the service work. Find out how to manage cyclical orders and achieve the best results.

How to effectively manage a team online?

Learn about the common mistakes in the organization of the field team work and the solutions provided by Luceos Smart.

Discover the necessary elements of the field team knowledge base that allow you to maintain the highest quality of service.

We present a series of articles about field team management, which reveal proven methods and solutions that allow you to optimize its work.

Find out about the elements that improve customer service and learn about the tools that allow the convenient exchange of information.

The field team is the showcase of every company. Here are some recommendations for organizing a field team that is effective and productive.

Let's find out about the problems of work organization of a field team and proven methods of solving them.